20 7 / 2014

17 7 / 2014

17 7 / 2014

It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.

—Steve Jobs

Any innovative company struggles with how much to listen to customers. Most realize that you cannot trust them to tell you what your next new product will be. — Mario D’Amico, senior VP of marketing at Cirque du Soleil

Customers might help identify the destination, but you can’t listen to them on how to get there.

Put another way, it isn’t the customer’s job to tell you how to solve their problem; feedback is most useful in identifying which problems actually exist.

With these types of goals in mind, companies can gather valuable feedback from their customers that need not interfere with their creative process, or dictate how they should approach developing the best solution.

https://www.linkedin.com/today/post/article/20140619163106-56883908-why-steve-jobs-never-listened-to-his-customers

16 7 / 2014

"She’d read his mind and walked into his arms, as if she’d memorized a script he hadn’t even remembered writing until he found himself standing in the middle of it, breathing hard and barely able to let go."

Tom Perrotta, Little Children

14 7 / 2014

Ponyo (2008)

The wave spirits were my favorite.

13 7 / 2014

Maybe what’s most painful with every parting is not the idea of being alone, but the idea of the years lost. I’ve always thought that when we love, we love with the expectation that the affection will transcend time, and will enable a long and protracted flourishing.

12 7 / 2014

The sound of our voice influences how other people perceive us—possibly even more than the words we actually say.

“Our voice is our ambassador to the rest of the world,” says Dr. Norman Hogikyan, director of the University of Michigan Health System Vocal Health Center. “Often a first impression is based upon a person’s voice.”

Employers who hear the “bad voice” recording almost exclusively focus on the quality of the speaker’s voice, saying that she sounded nervous or like she was a smoker, instead of her answers to the interview questions. By contrast, in the “good voice” recording, Isetti says employers don’t even mention the sound of the speaker’s voice.

12 7 / 2014

…rather than put us in a police state, corporations have realized that if they say just the right thing, we’ll put the chains on ourselves
http://blog.longreads.com/post/trust-us-the-ethics-of-our-automated-future/
//read it partly because of WALL-E

…rather than put us in a police state, corporations have realized that if they say just the right thing, we’ll put the chains on ourselves

http://blog.longreads.com/post/trust-us-the-ethics-of-our-automated-future/

//read it partly because of WALL-E